Posts by Dennis Bourn

How the cloud is a solid survival tool for your business during a crisis One thing the Coronavirus pandemic taught businesses is the fact that it is important to move with the times and adopt and adapt to the latest technology. While you don’t have to be the first one in the market to invest…

Tech agility: A must-have for crisis survival It is a known fact that survival of any species depends on its ability to adapt to change. One major change for businesses in 2020 was the need to switch to the work-from-home model to keep things running during the time of pandemic. When countries all over the…

What the COVID-19 crisis taught us about the cloud and business continuity The COVID-19 pandemic has changed life as we know it, in many ways. While its impact on our day-to-day lives has been huge, the impact has been even more severe from a business perspective. The social distancing norms, staggered operating hours so as…

What’s your argument against an SLA with an MSP? (And why it doesn’t hold water) Part-2 In our last blog post, we discussed 3 reasons SMBs usually cite for not signing a service level agreement with an MSP. In this blog post, we suggest how an SLA with an MSP will add value to your…

What’s your argument against an SLA with an MSP? (And why it doesn’t hold water) Part-1 Managed IT services are becoming more popular by the day. Businesses, big and small, are bringing managed service providers onboard to handle their IT requirements. The bigger IT players like IBM, Accenture, CISCO act as MSPs to larger organizations,…

Equip your business with the IT foundation it needs to compete and win In a recent industry survey, it was found that one of the biggest factors holding back small and mid-sized firms from achieving their business goals was IT. One may argue that smaller businesses lack the capital that the bigger players have to…

Transitioning from average to best-in-class with IT Many small or mid-sized businesses don’t focus much on IT as they should. For a lot of them, the focus is on customers, ensuring they have enough staff to meet their client needs, expanding their business and driving revenue by selling. IT comes into the picture initially when…