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NEW ORLEANS

IT SUPPORT

Because Who Said Technology Had to Be Difficult?

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Is This You?

THE MOST COMMON IT SUPPORT ISSUES YOU MAY BE DEALING WITH

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You’re Frustrated:

You feel like you're outgrowing your own internal IT department, but aren't sure what to do about it. Nothing works in the way your situation demands.

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You're Spread Thin:

Your employees are spread far too thin - they're spending more time spinning their wheels than they are driving the business forward.

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You’re Annoyed:

Your current IT support provider is incredibly slow - they certainly aren't in a position to be proactive in the way that you need.

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You're Overwhelmed:

Things break, but your IT support provider isn't prioritizing things. Mission critical systems are offline for far too long and you're at the end of your rope.

Isn't it time to stop dealing with these IT support issues and start putting technology to work for you?

ISN'T IT TIME FOR A CHANGE?

About Bourn Technology: IT Consulting & More

Bourn Technology may have first began life in 2007, but our founder - Dennis - has been in the game since the late 1990s, where he was the sole IT provider for a $40 million dollar Oil & Gas startup. We proudly offer our unique blend of IT support and IT consulting to dozens of clients in the New Orleans area, with more being added all the time. At one point, Dennis even had 28 letters after his name - when you take into consideration all of his certifications like CompTIA, Microsoft and others, of course.

Regardless of the size of your operation, we know beyond the shadow of a doubt that we can help through our IT consulting and IT support services. Our customers love working with us because not only are we super fast and reliable, but we know their businesses and their industries.

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212

is the number of workstations we have at the single largest site under our guidance.

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1 weekend

which is the amount of time it took us to build out an entirely new wireless network for one New Orleans-area startup.

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30+

enterprise servers, currently under
our direct management.

Workstation icon

212

is the number of workstations we have at the single largest site under our guidance.

Servers icon

30+

enterprise servers, currently under
our direct management.

Time icon

1 weekend

which is the amount of time it took us to build out an entirely new wireless network for one New Orleans-area startup.

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Myths

AND TRUTHS ABOUT IT CONSULTING & IT SUPPORT

As IT consulting experts with years of experience in this industry, there are a number of prevailing myths that we see time and again. If you still see no need for a managed IT support services provider, with a reliable IT support strategy,  here are a few points that you'll definitely want to reconsider:

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You "already have an IT guy"

so you're "already taken care of." In TRUTH, you may be just ignoring hidden risks because, without a dedicated IT support, you don't know they exist in the first place.

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You can't switch IT support companies

because your current IT consulting provider has all the passwords. In TRUTH, that's OUR PROBLEM, not yours. We know how to migrate you to our systems, so let us handle it.

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Managed IT support is too expensive

In TRUTH, the "break/fix" reactionary method of IT consulting will always cost more than a managed IT support service, even when you're only considering lost productivity.

BREAK FREE

FROM THE CONFINES OF THESE MYTHS, FOREVER AND FOR ALL TIME

Let Bourn Technology show you what the power of modern technology and dedicated IT support service can REALLY do for you.
Schedule your FREE TECHNOLOGY CONSULTATION today.

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Our Services

IT CONSULTING, IT SUPPORT SERVICES AND WHOLE LOT MORE

At Bourn Tech, all of our services can be custom built with your specific organization in mind. Because at the end of the day, through our dedicated IT support and managed services, we want to find the solutions that meet YOUR needs and address YOUR challenges - not anybody else's.

Managed IT Services

Absolutely everything - from the hardware and software you use to the manpower needed to update and maintain them, will be handled by our IT consulting team so that you can get back to focusing on your business.

Cloud Services

Thanks to the power of the cloud, you can enjoy true collaboration, complete mobility and higher productivity than ever before. All of your data is available anywhere, at any time, in any place - just the way it should be.

Business Phone Service / VoIP

Business phone services and VoIP allow you to make and receive phone calls using the local area network or Internet connection that already exists within the hallowed halls of your office.

Wireless Network Management

Wireless networks help people stay connected wherever they happen to be and at Bourn Technology, we happen to be experts in that regard. For years, we've been building indoor and outdoor wireless networks.

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Testimonials

OUR CUSTOMERS SPEAK FOR THEMSELVES

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Tremendous problem solving resource

Although skeptical and frustrated with my previous experiences with other IT service providers, I gave Dennis Bourn a chance at becoming our in-house IT/Geo Tech person. Dennis proved to be invaluable in everything technical no matter the subject. Personal management of all of our home computers and AV was an unintended godsend.

He is exceptional, innovative, can do, loyal, and he has time available on either a contract or employee basis. I’m not known for patting people on the back; if you or one of your friends/clients finds himself in the IT/AV dessert and develops a relationship with Dennis – you won’t be sorry and owe me one. I can’t recommend him highly enough.

Rick Gardner
President/CEO at SLA Oil&Gas
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Cost effective, efficient and safe with our data

Tomba Communications has been using the IT services Dennis Bourn and Bourn Technologies for nearly 9 years and we feel very fortunate to have access to his knowledge and expertise. Dennis is proactive in determining our needs and keeps abreast of new trends and how they can help us be more cost effective, efficient and safe with our data, processes, and all IT needs. I have and would recommend Dennis to anyone who needs solutions for their IT issues.

Brian Heitmeier
Chief Financial Officer
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By the Numbers

BOURN TECHNOLOGY

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45 minutes:

The average amount of time that it will take us to fix an issue once you've reported it.

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50%

The amount we were able to reduce IT costs for more than one client once they started working with us.

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3

The number of tools that we've written that are so good, other MSPs actively use them every day.

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Our Satisfied Customers

Over the years, Bourn Technology has been exceptionally proud to offer IT support & IT consulting and work with a wide range of different businesses all throughout New Orleans and the surrounding areas. Just a few of those include but are certainly not limited to ones like:

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Your Technology Consultation Awaits

At Bourn Technology, we believe in the power of managed IT support. But more importantly, we're well aware that there are benefits here just waiting to be taken advantage of that you will NOT be able to replicate anywhere else, not without our IT support services. To find out more about what we can do for you, or why this is such a critical step to take at this point in your company's life, don't delay:

Request your FREE 60 minute technology consultation.

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